TERMS & CONDITIONS
Last updated: 8 August 2026
- ABOUT ASM AUTOMOTIVE
1.1 These Terms & Conditions govern the use of the ASM Automotive website and the services provided by ASM Automotive (“ASM Automotive”, “we”, “us” or “our”).
1.2 ASM Automotive provides vehicle sourcing, vehicle brokerage, vehicle purchasing assistance and related automotive services.
1.3 By using our website, contacting us, requesting our services or entering into an agreement with us, you acknowledge that you have read and understood these Terms & Conditions.
1.4 Our full legal business name, registered address, company registration details and contact details will be displayed on the website where applicable.
- OUR SERVICES
2.1 ASM Automotive provides a personalised vehicle sourcing service designed to assist customers in finding and purchasing vehicles that meet their individual requirements.
2.2 Our services may include:
- Discussing your vehicle requirements and budget;
- Searching for suitable vehicles through our network and third-party sources;
- Identifying and presenting suitable vehicles;
- Assisting with negotiations where appropriate;
- Liaising with supplying dealers, manufacturers, finance providers or other third parties;
- Arranging vehicle inspections or checks where agreed;
- Assisting with vehicle collection or delivery arrangements;
- Assisting with part-exchange arrangements where applicable; and
- Providing general guidance throughout the vehicle purchasing process.
2.3 The exact services provided will depend upon the requirements agreed with each customer.
2.4 ASM Automotive does not guarantee that a particular make, model, specification, colour, mileage, price or vehicle will be available.
- VEHICLE INFORMATION
3.1 Vehicle information supplied to customers may originate from manufacturers, supplying dealers, vehicle marketplaces, finance companies, auction providers or other third parties.
3.2 While ASM Automotive takes reasonable care to ensure that information supplied to customers is accurate, we cannot guarantee that information originating from a third party will always be complete or error-free.
3.3 Customers should satisfy themselves that the vehicle is suitable for their requirements before entering into a purchase agreement.
3.4 Where appropriate, customers should independently verify matters including:
- Vehicle specification;
- Mileage;
- Service history;
- Number of previous keepers;
- Vehicle condition;
- Optional equipment;
- Registration details;
- MOT history;
- Warranty arrangements;
- Vehicle ownership;
- Accident or damage history; and
- Any other information material to the purchase.
3.5 Where a vehicle is being supplied by a third-party dealer or seller, the purchase contract may be between the customer and that supplying party rather than ASM Automotive.
- VEHICLE SOURCING
4.1 ASM Automotive will use reasonable endeavours to identify vehicles matching the customer’s stated requirements.
4.2 We cannot guarantee that a vehicle meeting every requirement will be found.
4.3 Vehicle availability can change rapidly and a vehicle may be sold, reserved, withdrawn or otherwise become unavailable before the customer is able to proceed.
4.4 Any vehicle presented to a customer is subject to availability at the time the customer decides to proceed.
4.5 Prices quoted are subject to confirmation from the relevant supplying dealer or seller.
- PRICES AND QUOTATIONS
5.1 Any price displayed on our website or communicated by ASM Automotive is subject to confirmation.
5.2 Unless expressly stated otherwise, a vehicle price does not necessarily include every cost associated with purchasing the vehicle.
5.3 Additional costs may include, where applicable:
- Vehicle delivery;
- Registration fees;
- Road tax;
- Optional accessories;
- Administration charges;
- Finance-related charges;
- Warranty products; or
- Other third-party costs.
5.4 Any fees payable directly to ASM Automotive will be clearly communicated to the customer before the customer becomes liable for those fees.
5.5 We reserve the right to correct genuine pricing or typographical errors.
- SOURCING FEES AND DEPOSITS
6.1 Where ASM Automotive charges a vehicle sourcing or brokerage fee, the amount and payment terms will be communicated to the customer before the service is formally commenced.
6.2 Where a deposit is requested, the customer will be informed whether the deposit is:
- A payment towards the purchase price;
- A sourcing/service fee;
- A refundable deposit; or
- Non-refundable in circumstances explained to the customer.
6.3 Any non-refundable payment will only be treated as such where this has been clearly explained to the customer before payment is made and where the term is lawful and fair.
6.4 Where a customer cancels a service, any refund will be dealt with in accordance with the agreement entered into with ASM Automotive and applicable consumer law.
- VEHICLE PURCHASE CONTRACT
7.1 Unless expressly stated otherwise in writing, ASM Automotive acts as a vehicle sourcing/brokerage service and is not the seller of vehicles supplied by independent third-party dealers or sellers.
7.2 Where a customer purchases a vehicle from a third-party supplying dealer, the customer’s contract for the sale of the vehicle will normally be with that supplying dealer.
7.3 The terms, warranties, guarantees and statutory rights applicable to the vehicle purchase will depend upon the identity of the seller and the nature of the transaction.
7.4 ASM Automotive will not knowingly misrepresent the identity of the vehicle seller.
7.5 Where ASM Automotive itself becomes the seller of a vehicle, separate vehicle sale terms may apply.
- VEHICLE CONDITION AND INSPECTIONS
8.1 Where ASM Automotive arranges or recommends an inspection, vehicle history check or other third-party service, the service may be carried out by an independent provider.
8.2 ASM Automotive cannot guarantee the findings or accuracy of an independent inspection or report.
8.3 Customers are encouraged to inspect the vehicle, obtain appropriate documentation and ask any questions they consider relevant before completing a purchase.
8.4 A vehicle’s condition may be affected by its age, mileage, previous use and maintenance history.
- FINANCE
9.1 Where appropriate, ASM Automotive may introduce customers to finance providers or motor finance brokers.
9.2 Finance applications are subject to the relevant finance provider’s assessment, eligibility criteria and approval process.
9.3 ASM Automotive cannot guarantee that a customer’s finance application will be approved or that a particular finance rate or product will be available.
9.4 Finance agreements are separate contracts between the customer and the relevant finance provider.
9.5 Customers should ensure that they understand the terms, interest rate, deposit, monthly payments, mileage restrictions, optional final payment and other conditions before entering into a finance agreement.
- PART EXCHANGE
10.1 Where part exchange is offered, any valuation provided is subject to the vehicle being inspected and its condition, specification, mileage and history being confirmed.
10.2 A valuation may be amended where the information originally provided by the customer is inaccurate or the vehicle differs materially from the description provided.
10.3 Final part-exchange values are subject to agreement with the relevant purchasing dealer or buyer.
- DELIVERY AND COLLECTION
11.1 Where ASM Automotive assists with vehicle delivery or collection, arrangements may be made through an independent third-party transport provider.
11.2 Delivery times provided are estimates unless expressly confirmed as guaranteed.
11.3 ASM Automotive is not responsible for delays caused by circumstances outside our reasonable control.
11.4 Customers should ensure that any delivery arrangements, costs and requirements are understood before confirming the transaction.
- CUSTOMER RESPONSIBILITIES
12.1 Customers are responsible for providing accurate and complete information regarding their vehicle requirements.
12.2 Customers must inform ASM Automotive of any material requirements that may affect the suitability of a vehicle.
12.3 Customers must not provide false, misleading or fraudulent information.
12.4 Customers are responsible for reviewing information supplied to them before proceeding with a vehicle purchase.
- WEBSITE CONTENT
13.1 We make reasonable efforts to ensure that information on our website is accurate and up to date.
13.2 However, information may occasionally contain errors, omissions or outdated information.
13.3 We reserve the right to amend, update or remove website content at any time without prior notice.
13.4 Website images may be used for illustrative purposes and may not always represent the exact vehicle available.
13.5 Customers should contact ASM Automotive to confirm the exact specification and availability of any vehicle before relying upon information displayed on the website.
- INTELLECTUAL PROPERTY
14.1 Unless otherwise stated, all content on the ASM Automotive website, including text, logos, branding, graphics, photographs and design elements, belongs to ASM Automotive or is used with appropriate permission.
14.2 Website content must not be copied, reproduced, modified, distributed or commercially exploited without our prior written permission.
14.3 ASM Automotive and its associated branding may not be used in connection with another business without prior written consent.
- THIRD-PARTY WEBSITES AND SERVICES
15.1 Our website may contain links to third-party websites, social media platforms, vehicle marketplaces, manufacturers, dealers or other services.
15.2 These websites are operated independently of ASM Automotive.
15.3 We are not responsible for the content, availability, security, privacy practices or terms of third-party websites.
15.4 Customers should review the terms and privacy policies of third-party providers before using their services.
- WEBSITE AVAILABILITY AND SECURITY
16.1 We aim to keep our website available and operating correctly but cannot guarantee uninterrupted access.
16.2 We may temporarily suspend access to the website for maintenance, updates, security reasons or other operational requirements.
16.3 Customers must not attempt to gain unauthorised access to the website or introduce malicious software or other harmful material.
- LIABILITY
17.1 Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot legally be excluded or limited.
17.2 Nothing in these Terms & Conditions affects a consumer’s statutory rights.
17.3 Where ASM Automotive provides services with reasonable care and skill, our liability will be assessed in accordance with applicable law.
17.4 ASM Automotive will not be responsible for losses caused by information supplied by a third party where we have taken reasonable care in passing that information to the customer.
17.5 We will not be responsible for losses resulting from circumstances outside our reasonable control.
17.6 Nothing in these Terms & Conditions excludes liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any other liability that cannot lawfully be excluded.
- EVENTS OUTSIDE OUR CONTROL
18.1 ASM Automotive will not be responsible for delays or failure to perform our services where this results from circumstances outside our reasonable control.
18.2 Such circumstances may include, but are not limited to:
- Extreme weather;
- Transport disruption;
- Vehicle manufacturer delays;
- Dealer or supplier delays;
- Strikes;
- Government action;
- Changes in legislation;
- Cybersecurity incidents;
- Technical failures; or
- Other events beyond our reasonable control.
- PRIVACY AND DATA PROTECTION
19.1 ASM Automotive will process personal information in accordance with applicable UK data protection legislation.
19.2 Further information about how we collect, use and protect personal information is contained within our Privacy Policy.
19.3 Where we need to share information with a third party in order to provide a service requested by the customer, we will do so in accordance with applicable data protection requirements.
- MARKETING COMMUNICATIONS
20.1 Where customers have provided appropriate consent, ASM Automotive may contact them regarding vehicles, services, offers and other relevant automotive information.
20.2 Customers may opt out of marketing communications at any time.
20.3 Opting out of marketing communications will not affect the customer’s ability to use our services.
- COMPLAINTS
21.1 We aim to provide a high standard of customer service.
21.2 If you have a complaint, please contact ASM Automotive using the contact details provided on our website.
21.3 We will aim to investigate and respond to complaints within a reasonable period.
21.4 Where a complaint concerns a vehicle purchased from a third-party dealer, the customer may also need to raise the complaint directly with the vehicle seller.
- CANCELLATION AND CONSUMER RIGHTS
22.1 Where a customer is a consumer, they may have statutory rights relating to services purchased online or at a distance.
22.2 Where applicable, cancellation rights will be explained to the customer before the service begins.
22.3 Where a customer expressly requests that a service begins before the end of any applicable cancellation period, the customer may be required to pay for services properly supplied up to the point of cancellation, subject to applicable law.
22.4 Nothing in these Terms & Conditions is intended to remove or restrict any statutory consumer rights.
- CHANGES TO THESE TERMS
23.1 ASM Automotive may update these Terms & Conditions from time to time.
23.2 The latest version will be published on our website.
23.3 Changes will not retrospectively alter contractual rights already agreed with a customer unless permitted by law.
- GOVERNING LAW
24.1 These Terms & Conditions are governed by the laws of England and Wales, unless applicable law requires otherwise.
24.2 Any disputes will be subject to the jurisdiction of the courts of England and Wales, subject to any mandatory consumer rights concerning jurisdiction.
- CONTACT ASM AUTOMOTIVE
If you have any questions about these Terms & Conditions or our services, please contact us using the details below.
ASM Automotive
Email: info@asmautomotive.co.uk
Telephone: 07301 374 313
Website: www.asmautomotive.co.uk
Registered/Business Address: 21 Great Balance, Brinklow, Rugby, CV23 0NL